Monthly Annual

Tech Support Plans

Choose the perfect plan for your needs

Essential

Unlimited virtual tech support
Remote setup for 2 devices/month
1 in-home health check per year to ensure optimal performance
Priority Scheduling
5% discount on additional services

$99/month

Pro

Unlimited virtual tech support
1 in-home visit per quarter troubleshooting and setup
2 in-home health checks per year to ensure optimal performance
Priority Scheduling
Emergency Support Add-On: Discounted rate: $99 per incident
10% discount on additional services

$199/month

Premium

Unlimited virtual tech support
2 in-home visits per quarter for troubleshooting and setup
3 in-home health checks per year to ensure optimal performance
Access to live chat for faster support
Priority booking
Annual Smart Home Consultation and Setup
1 Included Emergency Support Incident per Quarter
15% discount on additional services

$399/month

Elite

Unlimited virtual tech support
Unlimited in-home visits for troubleshooting and setup
Priority booking
Tenant on-boarding
Unlimited in-home health checks to ensure optimal performance
Access to live chat for faster support
Rapid Emergeny Service
20% discount on additional services

$699/month

*Terms and conditions apply. All tech support plans may be canceled at any time. Penalties may apply (see full terms and conditions for details). Subject to fair use limits to prevent overuse.

Read Full Terms and Conditions

Feature	Essential	Pro	Premium	Elite
Unlimited Virtual Tech Support	✔	✔	✔	✔
In-Home Visits	✖	1 per quarter	2 per quarter	Unlimited
Device Setup Support	Up to 2/month	Up to 2/month	Up to 4/month	Unlimited
Discount on Additional Services	5%	10%	15%	20%
Priority Support	✖	✔	✔	✔
Annual Device Security Audit	✖	✖	✔	✔
Emergency Support	✖	✖	✖	✔
Tech Concierge Service	✖	✖	✖	✔

Looking for a Personalized Tech Support Plan?

At Lux Tech Solutions, we understand that every customer's tech needs are unique. If our standard plans don't fit your requirements, we offer personalized tech support plans tailored to your specific needs.